Clinical Services Administrative Assistant
Receptionist – Band 2
You will provide general administrative support, as delegated by more senior admin colleagues, to support service delivery.
Based at Kingsdown Fort you will undertake a whole range of administrative tasks. The work is varied and interesting; a range of support and guidance will be available to help you build your skills and experience.
The successful applicant will be expected to support the CAMHS Intensive Outreach Team.
For further information please contact Alison Paton on 07999 181120.
Meet and greet service users, families and visitors to the building.
Making assessment packs.
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset. Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
The post involves:
Meet and greet services users, families and visitors to the building
Handling sensitive and confidential material.
Answering the main phones for the Clinical Team and dealing with enquiries.
Taking messages on behalf of the Clinicians and passing them on in a timely fashion.
Scanning and uploading documentation to IAPTUS (Patients Electronic Records System)
Dealing with incoming and outgoing post.
Supporting the Clinical services lead administrator with collation and validation of data and KPi targets.
Supporting Health and safety audits
Other general administrative tasks.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.