An opportunity has arisen for a Band 4 Clinical Services Lead Administrator to join the Wiltshire North Primary Care Liaison Service based at Green Lane Hospital, Devizes. This is a varied role in a busy team with a high number of referrals and telephone calls from professionals, service users and carers. We are looking for a motivated and enthusiastic person who is an excellent team player, can work under pressure using their administrative skills to support the smooth running of the team, and who has the ability to prioritise and manage all requests in a timely manner
The post holder will work closely with the other administrators, Team Manager, Senior Practitioner, and Care Co-ordinators to ensure the service meets the service user outcomes, key performance indicators and key stakeholder requirements. The post holder will also provide medical administrative support to a Consultant Psychiatrist and this will include managing appointments, room bookings, audio typing of clinic letters, and managing correspondence on behalf of the medic
You will have excellent IT / computer and organisational skills. You will be able to communicate well with professionals, service users and carers on the telephone. You will understand the importance of confidentiality and managing sensitive information. You will be required to manage your own workload and oversee and supervise that of the team administrators
You will need to have a flexible and adaptable approach to conflicting demands/deadlines and the ability to stay calm under pressure
Experience of working in a similar role and an awareness of mental health conditions would be desirable but not essential
The successful applicant will work primarily from Green Lane Hospital, Devizes
AWP reviews administration systems, processes and job descriptions regularly, to ensure a consistent approach. The job description currently aligned to this role may well be reviewed in future. Anyone who joins AWP as an administrator will be involved in discussions about any changes to administration systems, processes and job descriptions once their employment with AWP commences
The date of interview will be advised
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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For further details or informal visits, please contact Gill Podger, Business Co-ordinator on 01985 220033