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Band 3 - Team Administrator - South Glos Recovery

NHS AfC: Band 3

Main area
NHS AfC: Band 3
Fixed Term
22.5 hours per week
Job ref
The Elms
From £18,813 per annum pro rata
19/06/2019 23:59

Avon and Wiltshire Mental Health Partnership NHS Trust (AWP) provides inpatient and community-based mental health care for people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon and Wiltshire. We also provide specialist services extending throughout the south west.

We employ over 4,000 dedicated members of staff who deliver services from more than 90 locations, working in approximately 150 teams across a geographical region of 2,200 miles, for a population of approximately 1.8million people.

We are passionate about promoting good mental health and wellbeing. We strive to use the expertise and resources within our organisation, and through our partnerships, to deliver high quality services that are safe and focused on people's recovery. Our staff are pivotal in everything we do and we are committed to involving them fully in the development of the Trust and our services.


The Recovery Service in South Glos is comprised of 2 teams, based at Kingswood Civic Centre, Kingswood and The Elms in Thornbury. The successful applicant will work primarily from our Thornbury base. We are looking to appoint a highly motivated, enthusiastic, flexible and resourceful individual with experience and/or an interest in working with service users in community setting. The South Glos Recovery Team is a multi-disciplinary team providing care co-ordination and focused recovery for plans for individuals with complex and challenging mental health needs.  

The team operates from 0900-1700 Monday to Friday. We are looking for someone to cover Monday to Wednesdays for a fixed term contract of 6 months

The post holder will work closely with the other administrators, and members of our clinical team to ensure the service meets service user outcomes, its key performance indicators and key stakeholder requirements as well as to provide a great customer service experience to our service users when they phone or attend our team base. 

Listening into Action (LiA)The Employers Network for Equality & Inclusion is the leading employer network covering all aspects of equality and inclusion in the workplace.Positive about disabled peopleMindful employer.  Being positive about mental health.Disability confident employerInclusive Top 50 LogoThe Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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Further details / informal visits contact

Christian Bailey 01454 271000